Store Policies


    • Shipping Timeframes 
        • Most orders are processed and shipped out within 5-10 Business days. 
        • Pre-Orders will take 5-10 business days from the time it arrives to us. Please read each listing carefully for an accurate timeframe. 
        • On occasion there are delays from shipping companies and weather that are out of our control. Please feel free to email us anytime for a shipping update, we always do our best to fill orders as soon as possible.
    • Returns
        • All Sales are Final unless damaged. Please report Damaged products within 24 hours of delivery by emailing Jackie@ruthandruby.com
    • Cancelations
        • We cannot issue refunds, exchanges, etc. Please double check that you have everything in your cart.